Shipping policy
Items purchased through our website (MANOATOA.COM) may be shipped via a variety of carriers including the U.S. Postal Service (USPS), United Parcel Service (UPS), Federal Express (Fedex), and DHL.
Items generally ship within 7-10 business days after an order is received.
For U.S. orders, all shipped items are issued a tracking number by the USPS, UPS, or Fedex. Customers will be emailed a tracking number when the order is ready to ship. This number indicates if a package was successfully delivered. Manoatoa is not responsible for lost, stolen, or damaged goods once they are shipped. However, if there is a problem, please contact us via email so we can see how we may assist you.
All items shipped from Manoatoa meet our standards of quality and are considered to be in good condition prior to shipping. Manoatoa will not honor any claims for lost or stolen items once they are shipped and have been confirmed “delivered” by the shipping carrier.
Manoatoa will ship items to the shipping address supplied by the customer at time of shopping cart checkout. Manoatoa is not responsible for items shipped to the “wrong address” if that address was provided by the customer at time of payment or checkout.
Shipping rates can be viewed by adding all items to be purchased to your shopping cart and entering in your U.S. zip code.
International / Worldwide Shipping
Items purchased through our website may be shipped from a variety of locations from within the United States of America. All prices are in U.S. Dollars (USD).
Shipping rates can be viewed by adding all items to be purchased to your shopping cart and entering in the country destination.
The majority of orders shipped outside of the U.S. will be shipped via USPS Express or Priority Mail.
Duties and Taxes
Manoatoa is not responsible for any duty or import fees you may incur by importing our products. Payment of duty and import taxes and fees is the sole responsibility of the purchaser. We will not falsify Customs declarations in any way. Please don’t ask.
Contact Information
Manoatoa® welcomes your questions or comments regarding this Statement of Privacy. If you believe that Manoatoa® has not adhered to this Statement, please contact Manoatoa® at:
Manoatoa®
77 Solano Sq. #295 Benicia, California 94510
Email: service@manoatoa.com
Effective as of April 1, 2024